Privacy Policy

This policy explains how Bold Scaleup Digital Hub (“Bold Scaleup”, “we”, “us”) handles personal information shared through boldscaleupcreativedigitalhub.site.

Information we collect

When you submit our enquiry form, we collect the details you provide: your name, email address, business name (optional), service of interest, a description of your business or project, your preferred contact method and, if you provide it, your phone or WhatsApp number. If you contact us by email or WhatsApp, we receive the information included in your message.

How we use it

We use this information only to respond to your enquiry, arrange clarity calls, prepare quotes, provide information about our training and deliver services you request. We do not sell your personal information.

How it is processed

Form submissions are processed and stored by our website host, Netlify, and may be forwarded to our business email. WhatsApp conversations are handled through WhatsApp, under its own privacy policy. If website analytics is enabled, it is used to understand overall site usage and which pages and buttons are helpful.

How long we keep it

We keep enquiry information only for as long as needed to respond and, where you become a client or student, for the duration of our working relationship and any applicable record-keeping requirements.

Your choices

You can ask us to access, correct or delete the personal information we hold about you at any time by emailing boldscaleup.hub@gmail.com. We handle personal data in line with applicable data protection law, including the Nigeria Data Protection Act.

Contact

Questions about this policy can be sent to boldscaleup.hub@gmail.com.